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Agency staff member explaining a printed form to a resident at a bright service counter

Who We Help / Government & Public Agencies

Public service, plainly explained.

We help Houston public agencies, districts, and authorities explain what they do in plain language to the residents, businesses, and officials they serve.

Let’s Talk (We Don’t Bite) See Our Tracks

What Gets in the Way

Many departments. One public.

Residents, businesses, staff, and elected officials all rely on the same website and the same materials. Each needs something different, and each notices when it’s hard to find.

  • 01 / Challenge

    Organized by department, not by need

    Residents look for a permit, a program, or a phone number. The site is sorted by org chart.

  • 02 / Challenge

    Jargon the public has to decode

    Notices, forms, and program pages use internal terms that residents are left to decode.

  • 03 / Challenge

    Outreach that doesn’t match

    Event flyers, program sheets, and signs come from different offices, each with its own look.

What We Can Build

Pieces that make information usable.

The scope depends on your goals and your process. These are common places to start.

Staff member holding a printed fact sheet and a folded map beside a tablet showing a clean public-service website

  1. 01 / Branding

    One identity for the whole agency

    Logo, visual system, and a plain-language voice that every department can follow.

    Learn more

  2. 02 / Websites

    A website built around what residents need

    Service pages, forms, and contact paths organized around the questions the public asks, with on-site SEO.

    Learn more

  3. 03 / Design & Print

    Public-facing materials

    Program guides, fact sheets, event flyers, banners, and signage with clear hierarchy and one look.

    Learn more

  4. 04 / Digital Marketing

    Awareness campaigns

    Ad creative and landing pages for a program, an event, or a deadline, tracked against a defined goal.

    Learn more

Follow the Trail

How we work together.

A focused process that keeps your team involved, from the first conversation to work you can use.

Let’s Talk About Your Project

  1. Start with the public

    We learn who uses your services, what they ask, and where they get stuck.

  2. Plan the approvals

    Boards, commissions, legal review, and public deadlines are scheduled in from the start.

  3. Hand over the system

    Templates and guidelines that every department can pick up after launch.

Questions From the Pack

Before the first conversation.

Can you work within our purchasing rules?

Your agency knows its own rules, so tell us early how you buy: quotes, approvals, and contract terms. We’ll tell you honestly whether the project fits before any work begins. We don’t claim to meet any specific procurement program.

Can you work with boards, commissions, and legal review?

Yes. Tell us who signs off, and we’ll build the schedule around those review dates.

Can you build an accessible website?

Tell us which accessibility standard your agency follows at the start. We plan the design and build around it and flag anything that needs a decision. Your agency remains responsible for compliance.

Lobo, by the Numbers

  • 20+

    Years of experience

  • 350+

    Clients served

  • 3,700+

    Projects completed

  • 83

    Brands in our archive

A new program, a public deadline, or a website residents can’t navigate?

Tell us what is changing. We’ll start with a conversation about scope, timing, and fit.

Let’s Talk About Your Project or call (800) 688-7179

Pick Your Territory

Other industries we help.

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Your Move

Put the answer where residents look.